Refunds
While we always try our best, if something’s not quite right, please let us know service@wawwa.com.au
Under the Australian Consumer Law, when you buy a WAWWA product it comes with automatic guarantees that it will be of acceptable performance and quality.
The remedies you can seek from WAWWA include a replacement or refund.
You can claim a remedy directly from WAWWA if a product does not meet one or more of the following guarantees:
- acceptable quality
- matching description
- any extra promises made about such things like performance, condition and quality
You are only entitled to recover your costs from WAWWA.
Exceptions to guarantees
Consumer guarantees do not apply if you:
- received what you ordered but simply changed your mind
- found the product cheaper somewhere else
- decided you did not like the purchase or had no use for it
- misused a product in any way that caused the problem
Contact Us
Need some help ? That's what we're here for, please reach out to us by email at service@wawwa.com.au and we'll get back in touch as soon as possible